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ChatGPT Outage Resolved but Voice Mode Still Showing Error: What Happened?

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After a prolonged disruption that frustrated users worldwide, the ChatGPT outage resolved for most services on Tuesday evening. However, a lingering issue remains: the voice mode feature continues to display errors and sluggish performance. OpenAI has acknowledged the problem and is working on a fix.

On Tuesday, June 11, 2025, thousands of users reported being unable to access ChatGPT properly. Some encountered error messages, while others experienced extremely slow replies. The outage affected not only the chatbot but also Sora and OpenAI’s API services. Downdetector recorded a spike in complaints, with over 800 users in India alone flagging issues.

What Caused the ChatGPT Outage?

OpenAI first called the incident a “partial outage” around 3 AM ET. Engineers quickly identified the root cause and began restoring services. By 6:32 PM ET, the API was fully functional again, and most ChatGPT features came back online for all users.

This was one of the longest outages in recent memory, lasting nearly the entire day. Earlier in June, ChatGPT search had a brief hiccup, and a February outage lasted only two hours. Tuesday’s event, however, stretched much longer, leaving many developers, students, and businesses unable to work.

ChatGPT Voice Mode Error: Still a Problem

Although the ChatGPT outage resolved for text-based interactions, the voice mode remains broken. OpenAI’s status page shows high error rates and slow performance for voice features. The company has stated that engineers are actively working on a solution.

This is particularly frustrating for users who rely on voice commands for hands-free assistance. Content creators and professionals using Sora, OpenAI’s AI video tool, also faced disruptions during the outage.

User Experiences During the Downtime

On social media, users shared varied experiences. Some could not load ChatGPT at all, while others received network errors on both the website and mobile app. A few lucky users accessed the service without issues, but they were the exception. Perplexity, a search tool that uses OpenAI models, also suffered from slowness.

Paid subscribers were not spared either. Sora, the AI video generator, became unusable for many, adding to the frustration. OpenAI kept users informed with regular updates on its official status page, which helped manage expectations.

OpenAI’s Response and Next Steps

OpenAI responded quickly by updating its status page and communicating with users. The company’s engineers found the root cause and restored most services within hours. However, the voice mode fix is taking longer than expected.

Building on this, OpenAI has promised to resolve the voice mode issue soon. Until then, users may experience delays or errors when using voice-related features. The company has not provided a specific timeline for the full restoration.

This incident highlights the growing dependency on AI tools and the importance of reliable infrastructure. As more people integrate ChatGPT into their daily workflows, even short outages can have significant impacts.

What This Means for Users

For now, the ChatGPT outage resolved for text, but voice mode remains a concern. Users should check OpenAI’s status page for live updates. If you rely heavily on voice features, consider using alternative tools until the issue is fixed.

OpenAI’s transparency during the outage was commendable. Regular updates helped users stay informed, even when the news was not good. This approach builds trust, even when things go wrong.

As AI becomes more embedded in our lives, outages like this serve as a reminder to have backup plans. Whether you use ChatGPT for work, study, or creativity, knowing how to adapt during downtime is essential.

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