What exactly is Microsoft Copilot?
Microsoft has slapped the Copilot name on so many products that the answer to “What is Copilot?” depends entirely on context. There’s the main chatbot, the version inside Microsoft 365, the coding assistant for developers, a gaming helper for Xbox, and even a whole category of Windows laptops called Copilot+ PCs.
For most people, Microsoft Copilot means the company’s general-purpose AI assistant. Think of it as Microsoft’s answer to ChatGPT and Google Gemini. It answers questions, searches the web, generates and edits images, and handles the usual chatbot tricks. You can reach it through a browser, dedicated apps for Windows, macOS, Android, and iOS, or directly inside Microsoft Edge, the Xbox mobile app, and Windows 11’s Game Bar.
Copilot has come a long way from its Bing Chat origins. It now offers multiple conversation modes, can analyze your screen or phone camera feed through Copilot Vision, and connects to Outlook, OneDrive, Gmail, Google Drive, Contacts, and Google Calendar when you give permission.
The exact experience shifts depending on the product, device, and subscription. Here’s how Microsoft’s growing Copilot lineup breaks down, what it costs, and what each version actually does.
Copilot pricing: Free vs. paid plans
The core Copilot chatbot is free. Its website and apps include AI chat, image generation, web search, voice, and file analysis — with usage limits, naturally. Microsoft also bundles Copilot features into its consumer Microsoft 365 plans.
Current US pricing:
- Microsoft 365 Personal: $9.99/month or $99.99/year
- Microsoft 365 Family: $12.99/month or $129.99/year
- Microsoft 365 Premium: $19.99/month or $199.99/year
Personal and Family plans include Copilot in supported Office apps. Premium unlocks the highest consumer AI limits and advanced features. One catch: AI benefits in Family plans apply only to the subscription owner, not everyone sharing the plan. Pricing varies by country.
Microsoft now directs new buyers toward the Premium tier. Existing Copilot Pro customers can keep their plan or switch. Business and enterprise editions use separate licensing and security controls entirely.
Which AI model runs Copilot?
That depends on which Copilot you’re using. Microsoft routes requests through different models based on the selected mode, subscription, and workplace settings.
For the consumer Copilot app, Smart mode is still described as powered by GPT-5. It chooses between a quick answer and deeper reasoning. Think Deeper uses available OpenAI reasoning models, though Microsoft doesn’t name the exact model behind every response.
Microsoft 365 Copilot can also tap other OpenAI and Anthropic models through supported model selectors. Some commercial organizations must enable OpenAI-operated models before GPT-5.6 appears. Microsoft plans to enable those models by default for eligible commercial customers on July 24, 2026, unless an admin disables them. As of July 2026, GPT-5.6 is available in Microsoft 365 Copilot, while consumer Copilot still officially lists GPT-5 for Smart mode.
What can Copilot actually do?
Copilot handles the usual AI assistant tasks: answering questions, drafting or rewriting text, translating, summarizing, comparing products, brainstorming, and searching the web. You can upload files or images and ask it to explain, summarize, compare, or extract information. Its image tools generate pictures from prompts and edit existing ones through natural-language instructions.
Some standout features:
- Copilot Voice: Speak with the assistant instead of typing. It listens, replies aloud, and saves a text transcript after the session ends.
- Copilot Vision: The assistant examines your screen, Edge browser session, or mobile camera feed. Ask questions about what it sees or request guidance while working through a task. Microsoft says images and screen content from Vision sessions are deleted when the session ends, though a transcript may remain in your history.
- Deep Research: Spends longer gathering and analyzing information before producing a structured report. Available to signed-in users, with higher limits for Microsoft 365 subscribers.
- Copilot Pages: Turns a response into an editable workspace. You can revise the text yourself or keep working with Copilot to restructure, expand, simplify, or polish the content.
- Copilot Podcasts: Turns a requested topic into personalized audio.
- Copilot Tasks: Completes supported multi-step browser workflows after you grant permission to use the necessary sites and services.
- Browse with Copilot: Navigates pages, selects items, types into fields, and performs supported browser actions on your behalf. Rolling out first to Microsoft 365 Premium subscribers in the US.
Copilot can also connect to Outlook, OneDrive, Gmail, Google Drive, Google Contacts, and Google Calendar. It retrieves information your account already has permission to access, and Microsoft says connected-service data is not used to train Copilot.
Copilot inside Microsoft 365
Microsoft 365 places Copilot directly inside Word, Excel, PowerPoint, Outlook, OneNote, and Teams. In Word, it drafts, summarizes, restructures, or changes the tone of text. PowerPoint builds presentations from an outline or document. Excel analyzes tables, identifies patterns, creates formulas, and explains data. Outlook summarizes email threads, drafts replies, and pulls out action items.
Teams users can ask Copilot to recap meetings and conversations, depending on their account and permissions. Business versions can also work with organizational information the user is already allowed to access.
Copilot on Windows and other devices
The Windows app includes the same core chat experience as the web version, plus OS integrations. It can search local and OneDrive-synced files, analyze screenshots, answer questions about Windows settings, and launch Voice through an optional “Hey Copilot” wake phrase. Vision can also view selected apps while you ask for help.
These features do not require a Copilot+ PC. Microsoft reserves another group of locally processed Windows AI tools for computers that meet Copilot+ hardware requirements.
Copilot is available through:
- A modern web browser
- Windows and macOS apps
- Android phones and tablets
- iPhone and iPad
- Microsoft Edge
- The Xbox mobile app and Xbox Game Bar on Windows 11
Features vary by device. Windows includes additional file, screenshot, settings, and Vision integrations, while mobile apps can use the phone camera during Vision sessions. Copilot is available in more than 170 markets, with some regional exceptions.
Is Copilot private and reliable?
Copilot, like any chatbot, makes mistakes. It can misunderstand a prompt or confidently produce inaccurate information. Important answers should still be checked against reliable sources, especially for work, money, health, legal matters, or personal data.
Personal Copilot accounts include controls for memory, personalization, conversation history, and model training. You can view or delete what Copilot remembers and opt out of having conversation activity used to train Microsoft’s generative AI models.
Uploaded files may be stored securely for up to 18 months unless you delete the associated conversation. Vision handles data differently: Microsoft says screenshots and camera images are processed for the session and are not retained afterwards.
Microsoft 365 Copilot used through a work or school account follows a separate enterprise data-protection model. It can only access organizational content that the user already has permission to view.
The Copilot family at a glance
Copilot has become a broad family of AI tools rather than a single chatbot tucked inside Windows. The free consumer app remains the simplest place to start. Microsoft 365 subscriptions make sense for people who want Copilot inside Office apps, while the workplace, coding, gaming, and Copilot+ PC versions serve their own separate purposes.
Quick product guide:
- Microsoft Copilot: The general AI assistant available through web, Windows, macOS, Android, iOS, and Edge.
- Microsoft 365 Copilot: Adds AI tools to Microsoft productivity apps and can work with documents, emails, meetings, and other permitted workplace information.
- Copilot in Microsoft 365 Personal, Family, and Premium: Gives home subscribers access to Copilot features in Word, Excel, PowerPoint, Outlook, and other supported apps.
- GitHub Copilot: A coding assistant that works inside development tools and code repositories.
- Gaming Copilot: A gaming-focused assistant available through supported Xbox and Windows experiences.
- Copilot+ PC: A Windows hardware category designed for advanced on-device AI features. Separate from the Copilot chatbot.