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Rime picks up $24M Series A to help enterprises field customer calls

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Rime Series A

Voice AI startup Rime lands $24M to tackle enterprise call handling

San Francisco-based Rime has closed a $24 million Series A funding round, the company announced Wednesday. The round was led by M13 Ventures, with participation from Twilio Ventures, Corazon Capital, Unusual Ventures, and others. The startup builds voice AI models designed specifically for enterprise customer calls — an increasingly crowded space.

Founded in 2022 by former Stanford PhD student Lily Clifford, ex-Amazon Alexa engineer Brooke Larson, and Stanford engineer Ares Geovanos, Rime is taking a different approach from many rivals. Instead of scraping the web for audio data, the company built a recording studio in San Francisco to collect its own conversational data. That proprietary dataset, Clifford says, helps the models nail pronunciation of brand names and industry jargon without forcing clients to retrain models from scratch.

The problem with legacy IVR — and why AI still isn’t enough

Despite rapid advances in voice AI, Clifford is surprisingly blunt about the technology’s limits. Enterprises still lean heavily on legacy IVR systems, she told TechCrunch, because AI voice agents just aren’t good enough yet.

“The voice technology is still not there to automate the vast majority of enterprise phone calls,” Clifford said. “LLMs have made it a lot easier to build voice applications that work, but they haven’t changed how it feels to interact. Talking with a voice AI agent is not the most compelling experience for the end user. It’s kinda like a new IVR, but with a better voice.”

That honesty might seem unusual for a startup CEO pitching a voice AI product. But it also signals where Rime sees its edge: not in flashy demos, but in the gritty work of making models that actually sound natural on a call.

From three models to one: Rime’s shift to speech-to-speech

Rime initially used a pipeline of separate models for speech-to-text, text-to-speech, and a large language model. But the company is now pivoting toward a unified speech-to-speech architecture. The goal? Lower latency, better turn-taking, and handling real-world problems like background noise.

That shift also reduces the burden of orchestrating multiple models. Fewer moving parts means less complexity — and, ideally, more reliable performance. For enterprise clients in regulated industries like healthcare and finance, reliability matters more than buzzword compliance.

Who’s using Rime — and why they stay on the call longer

Rime claims its approach is already winning enterprise contracts. The company says it has customers in food service, healthcare, airlines, and fintech. Named clients include Mayo Clinic, Dialpad, Upstart, and Asurion.

The startup asserts that because of its training data and model design, customers stay on calls longer — a key metric for enterprise call centers. Longer calls can mean better issue resolution, higher satisfaction, and more upsell opportunities. That’s the kind of concrete outcome that wins budgets.

M13’s Morgan Blumberg, who is joining Rime’s board as part of the Series A, sees the company’s focus on technical fundamentals as a differentiator. “Companies like ElevenLabs have moved into being an orchestration and the application layer, going head to head with the Sierras and Decagons of the world,” Blumberg said. “I think there’s just so much more to be done technically, and Rime’s approach of pushing forward on the best model with low latency and high reliability in a regulated environment stands out.”

Hiring spree ahead: Rime plans to double down on R&D

With the fresh capital, Rime plans to expand its current team of 35 people. The company is hiring for model development, engineering, and partnerships. It recently brought on Rafael Valle, who worked on audio understanding at Meta Superintelligence Labs and NVIDIA’s applied deep learning audio research team, as Chief Scientist.

Rime had previously raised $5.5 million in a seed round last May. The new funding gives it a runway to compete in a market that includes ElevenLabs, Deepgram, Vapi, Retell, LiveKit, Decagon, and Sierra. But the startup is betting that its proprietary data and focus on regulated verticals will give it an edge that more generalist voice AI companies can’t easily replicate.

For now, Clifford and her team are banking on a simple thesis: enterprise call automation won’t be won by the fanciest demo, but by the model that sounds most human — and doesn’t make customers want to hang up.

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Google Dreambeans AI app: Your personalized daily feed is now free — here’s how it works

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Dreambeans AI app

Google just made Dreambeans free — what changed?

Google has quietly dropped the paywall on Dreambeans, the Dreambeans AI app that curates a personalized daily feed of stories just for you. Starting now, any Google Account holder in the US can try it without spending a dime. The news first surfaced via 9to5Google, and it’s a significant shift from the app’s earlier rollout.

Dreambeans first appeared in June, but only for Google AI Ultra subscribers. Later, it expanded to AI Pro users. Now? It’s open to everyone. That’s a big deal for anyone curious about AI-driven content discovery but not ready to pay for a subscription.

Setup isn’t instant, though. Google says it takes about a day for the app to generate your first set of stories. The app itself is available on both Android and iOS, so you can start the process on your phone and check back tomorrow morning.

How the Dreambeans AI app builds your daily feed

Think of Dreambeans as a hyper-personal version of Google Discover, but smarter. With your permission, it taps into several Google services to understand what you care about. Here’s the breakdown:

  • Gmail and Workspace — Provides real-world context like receipts, bookings, or an upcoming flight.
  • Google Photos — Picks up on the people and places you frequently capture.
  • Calendar — Notes events and appointments that might spark story ideas.
  • YouTube — Tracks your active hobbies and viewing habits.
  • Search history — Flags interests you’re just beginning to explore.

Every morning, the app stitches these data points into a fresh batch of story suggestions. That could be a hike worth trying, a new restaurant in your neighborhood, or an event happening nearby. It’s not just generic content — it’s tailored to your life.

Custom artwork, not stock photos

One of the coolest touches? Each story comes with custom artwork generated by the Nano Banana image generator. Instead of boring stock photos, you get illustrated scenes that often depict you and people you know. It adds a personal, almost whimsical feel to the feed.

More Google Labs experiments worth trying

Dreambeans isn’t the only experiment coming out of Google Labs lately. If you run a small business, Pomelli can now build your entire brand identity from scratch — from your color palette to a full working website. That’s a serious time-saver for entrepreneurs who don’t have design skills.

For music lovers, ProducerAI lets you describe a song idea and walk away with actual beats, album art, and even a music video to match. It’s a wild tool for hobbyists and creators alike.

If you’re a student, there’s another perk worth noting. Google is offering a free year of Gemini AI Pro through a new student hub. That’s a smart move if you want to test premium AI features before committing to a subscription elsewhere.

Is Dreambeans the next big thing in AI feeds?

Honestly, it’s too early to say. But the move to make it free suggests Google is serious about gathering user feedback and refining the product. The AI feed space is getting crowded, with competitors like Microsoft and various startups pushing their own personalized content engines.

What sets Dreambeans apart is the depth of integration. It’s not just scraping public data — it’s reading your inbox and your photo library. That’s powerful, but it also raises privacy questions. You’ll need to weigh the convenience against the data access.

For now, if you’re in the US and curious, it’s worth giving it a shot. The setup takes a day, but the payoff is a feed that actually feels like it knows you.

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Sony Music, Warner Chappell sue Anthropic, accusing AI lab of ‘brazen’ copyright theft

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Sony Music Warner Anthropic lawsuit

Publishers take Anthropic to court over training data

Sony Music Publishing, Warner Chappell, and a coalition of other music publishers have filed a lawsuit against Anthropic and its co-founders, Dario Amodei and Benjamin Mann. The complaint, lodged late Friday in the U.S. District Court for the Northern District of California, accuses the AI lab of running a “brazen campaign of illegally torrenting, scraping, and downloading copyrighted works.”

This is more than a routine licensing dispute. The publishers are alleging what they call “blatant theft” — that Anthropic used thousands of copyrighted songs, lyrics, and sheet music to train its Claude AI models without permission or payment.

Anthropic isn’t staying quiet. “We disagree with the publishers’ claims and we intend to defend ourselves robustly in court,” a spokesperson told TechCrunch in an emailed statement.

Not the first IP fight for Anthropic

This isn’t Anthropic’s first rodeo in court over intellectual property. Some of the same lawyers behind this case previously represented Concord Music Group and Universal Music Group in a January lawsuit. They also led the Bartz v. Anthropic case, where a group of authors accused the company of using copyrighted books to train Claude.

In the Bartz case, a judge ordered Anthropic to pay $1.5 billion. The ruling was nuanced: using copyrighted works to train AI was deemed legal, but obtaining that content through piracy was not. That distinction matters here.

What’s different this time?

The new lawsuit is notably broader than its predecessors. It accuses Anthropic of “flagrant piracy” through illegal torrenting to secure millions of copies of books — including works containing lyrics and sheet music. The publishers argue this wasn’t just a copyright gray area; it was outright theft on a massive scale.

Legal experts will likely debate whether this case breaks new ground or simply extends the arguments from Bartz. Either way, the music industry is clearly drawing a line in the sand.

Why the music industry is pushing back

For publishers, the stakes couldn’t be higher. If AI companies can freely train on copyrighted music without compensation, the value of their catalogs could plummet. Lyrics, after all, are the backbone of countless streaming services, karaoke apps, and print publications.

This lawsuit isn’t just about money. It’s about control — who gets to decide how creative works are used in the age of generative AI.

What happens next

Anthropic has vowed to fight the claims. The company’s defense will likely hinge on the same arguments that partially succeeded in Bartz: that training on copyrighted material is transformative and should be allowed under fair use.

But the piracy angle complicates things. Torrenting, even for AI training, carries a different legal weight than simply scraping publicly available data. If the publishers can prove Anthropic knowingly engaged in illegal downloads, the court may not be sympathetic.

This case is one to watch. It could set a precedent for how AI companies source their training data — and whether the music industry can demand a slice of the AI pie.

For more on how AI is reshaping creative industries, check out our piece on AI music generation copyright issues and how AI companies handle licensing disputes.

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Over 100 tech giants warn AI-powered cyberattacks are coming sooner than you think

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AI cyberattacks warning

A warning that cuts across the industry

OpenAI, Anthropic, Google, Microsoft, and more than 100 other companies and organizations have issued a stark joint warning: AI-powered cyberattacks could become dramatically more widespread and sophisticated within months. The statement isn’t just another tech industry press release. It’s a coordinated alarm from the very companies building AI and the ones defending against its misuse.

The group is calling for a global push on cyber defense as more capable AI models make attacks easier to automate and harder to contain. Hospitals, water treatment plants, and internet infrastructure are among the systems it says could face greater risk if defenses don’t improve quickly enough.

This AI cyberattacks warning carries extra weight because it isn’t coming from one corner of the tech industry. AI developers, cybersecurity firms, and infrastructure companies are all backing the same basic message: defenders need to move now.

Why this warning is unusually broad

The companies involved sit on different sides of the cybersecurity problem. Some are building increasingly powerful AI systems, while others spend their time defending networks against attacks. That makes the warning harder to dismiss as one company pushing its preferred policy.

The coalition brings together organizations with very different commercial interests, yet they agree that existing defenses need to improve before AI gives attackers another advantage. Its recommendations include stronger baseline security standards and wider access to defensive AI, especially for organizations without large cybersecurity budgets.

Critical infrastructure gets particular attention. Failures there can quickly spill beyond a single organization, affecting entire communities or even national economies.

What defenders are being asked to do

The coalition wants governments and organizations to expand access to AI tools that can find vulnerabilities and speed up patching. Smaller institutions are a major concern because they may lack the staff or money to react quickly as attacks become more automated.

Software development is another weak point. The coalition is calling for tougher security standards around AI-generated code, since AI makes it easier for attackers to probe systems for weaknesses. The basic strategy is to give defenders stronger tools before offensive AI becomes widespread enough to put even more pressure on already strained security teams.

Key recommendations from the coalition

  • Stronger baseline security standards across industries
  • Wider access to defensive AI tools, especially for underfunded organizations
  • Tougher security requirements for AI-generated code
  • More investment in automated vulnerability detection and patching

For a deeper look at how AI is reshaping the threat landscape, check out AI-powered phishing attacks and cybersecurity automation trends.

Why the window may be short

AI doesn’t need to invent entirely new cyberattacks to make the situation worse. Helping attackers find existing vulnerabilities faster could be enough to make familiar security failures much more expensive. That still doesn’t turn every attack into an AI superweapon. Unpatched software and understaffed security teams remain ordinary problems, but automation can make exploiting them faster and easier to repeat.

The coalition wants organizations to strengthen those defenses now, before AI-powered attacks become commonplace. For anyone already struggling to keep systems patched and secure, waiting until attackers have better automation leaves even less room to catch up.

The message is clear: the time to prepare is now, not after the first major AI-driven breach makes headlines.

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